Terms of Use

Last updated: January 21, 2025

SMS For Consent Communication: The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications: When you consent to receiving text messages from American Protection, you may receive text messages related to customer support, technical assistance, sales guidance, appointment reminders, or follow-ups. Examples of SMS sent:

1. “Hello ‘insured’s name’, this is a follow up notice regarding your policy passed due payment. You can reply STOP to opt out from American Protection Insurance at any time.”

2. “Hello ‘insured’s name’, this is a reminder of your upcoming renewal. We will be sending you an email with renewal information. Please call our office if you have any questions. You can reply STOP to opt out from American Protection Insurance at any time.”

3. “We apologize we missed your phone call for customer support, please let us know your availability to return the call. You can reply STOP to opt out from American Protection Insurance at any time.”

Message Frequency: Our message frequency will be between 50 to 200 text massages daily across all users.  

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally. Messaging fees will vary depending on your carrier.  

Opt-In Method: Customers will Opt-In for SMS messaging verbally while on the phone and by filling out a website form. This agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out: Customers will be able to opt out of SMS messaging from American Protection Insurance by replying STOP at any time to any received SMS message, once opted out they will receive no further SMS communication. They can Opt back In at any time by replying START.  

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 215-987-3554

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary